Refund policy

Return and Refund Policy

Merchandise may ONLY be returned for a gift card code sent to the email address provided at checkout. Returns must be postmarked within 14 days of delivery.

The customer is responsible for return shipping and handling costs of returned item(s),and original shipping fees are non-refundable. Please keep the tracking number for your return in case of any postal error. 

Please allow 2-5 business days to process once the return is received. 


To be eligible for a return, your item must be in the same condition that you received it, unwashed, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at bodyconsciousopp@gmail.com. Please note that returns will need to be sent to the following address:

126 DR MLK Dr.

Opp, AL 36467 



You can always contact us for any return question at bodyconsciousopp@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Unfortunately, we cannot accept returns on sale items or gift cards.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you will be sent a digital gift card code to the email address used during checkout. 


  • All returned items must remain un-washed, un-worn, and with all sewn in tags still intact.
  • All SALE items are FINAL and cannot be returned.
  • The customer is responsible for the shipping and handling costs of returned item(s). Original shipping fees are non-refundable. Please keep the tracking number for your return in case of any postal error.
  • Please allow 2-5 business days to process once the return is received.

EXCHANGES:

Due to our limited quantities per unique style, we are unable to offer exchanges. However, we will be happy to issue you a gift card code for your return, and if the right style is available in the correct size, you can use your gift card code to purchase that item!

PROBLEMS OR QUESTIONS?

If you believe that you have received defective merchandise, were shipped incorrect merchandise, or have any questions about your order, please contact our boutique via e-mail or phone within 3 business days. You can reach us by email at bodyconsciousopp@gmail.com or call (334)493-7050 between the hours of 9:00-6:00 PM CST Monday-Friday.

****ALL DAMAGED ITEMS WILL BE INSPECTED AND VERIFIED****